| What Machines do you service? | We service what we sell! We are an authorized dealer and have a certified technician for Janome, Elna, Babylock, Brother, Bernina and Handi Quilter machines.
Please note that we do not service older or mechanical sewing models of these brands (see model list below).
We do not service Bernina machines that have been manufactured before 1998. This includes Bernina 532, 532-2, 534, 540, 540-2, 542-2, 600, 610, 614, 640-2, 642-2, 644, 700, 707, 708, 709, 717, 718, 719, 730, 731, 732, 741, 742, 744, 800, 801, 801s, 802, 802s, 803, 803s, 807, 808, 809, 810, 811, 811s, 817, 818, 819, 830, 830e, 830H, 831, 832, 840, 841, 842, 850, 900, 900E, 910, 910N, 930, 931, 932, 940, 950, 1000, 1001, 1004, 1005, 1006, 1008, 1010, 1011, 1020, 1030, 1031, 1080, 1090, 1120, 1130, 1230, 1260, 1530 & 1630 models.
| | Do I need to book an appointment? | | No appointments needed! Just bring in your machine at your convenience!
You do not need to bring any accessories, power cords, foot pedals, feet, etc (only if they are part of the issue you are experiencing)
| | What is the turn around time? | Turn around time is approx. 2 weeks, give or take. Turn around time will depend on the amount of machines in line and if parts need to be ordered. We will contact you by email prior to ordering parts for approval.
| | When will I know when my machine is ready for pick-up? | We will contact you via email and phone when your machine is ready.
If there are any questions or issues that arise during their inspection, such as approval for parts, they will contact you by email.
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